Privacy Policy

Effective Date: 2 April 2025

Vruent, operated by Vractice Innovative Learning Pvt. Ltd., is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and VR platform.

1. Information We Collect

a Personal Information

We may collect:

Name, email, phone number
Institute name and student ID (if applicable)
Login credentials

b Usage & Device Data

Device type, OS, app version
Interaction logs, learning activity, test results
Session analytics (time spent, chapters completed, AI interaction logs)

c AI Interactions

Speech-to-text and text-to-speech data may be processed using third-party services (e.g., Google Cloud STT, Amazon Polly)
AI conversation logs are used to improve feedback and enhance user experience

2. How We Use Your Data

We use your data to:

Deliver personalized learning experiences
Provide real-time AI feedback and performance reports
Improve app features, curriculum, and AI accuracy
Notify you about updates, new features, or institute communication

3. Data Sharing & Disclosure

We do not sell your personal data. However, we may share data with:

Partner Institutes (for student progress reports)
Technology service providers (cloud, AI, analytics)
Legal authorities (only if required by law)

All partners are bound by strict confidentiality agreements.

4. Your Rights

You can:

Access or update your personal data
Request data deletion (via email)
Opt out of non-essential communications

For requests, contact: privacy@vruent.com

5. Data Security

We implement encryption, access controls, and regular audits to ensure data protection. However, no method of transmission is 100% secure.

6. Children's Privacy

Vruent is intended for users aged 13 and above. We do not knowingly collect data from children under 13 without parental or institutional consent.

7. Third-Party Services

Our app uses APIs and cloud services from providers like:

Google Cloud
Amazon Web Services
OpenAI

Their privacy policies apply where relevant.

8. Changes to This Policy

We may update this policy from time to time. Material changes will be communicated via the app or email.

9. Contact Us

For questions, concerns, or data-related requests, please contact us at:

📧 cpn@vruent.com

📍 Vractice Innovative Learning Pvt. Ltd.

Plot 922, House Number 204, C2 Block, Palam Vihar, Gurugram, Haryana 122017, India